Last revised August 18, 2020
What Personal Information Melitta Collects
We collect personal information when you voluntarily provide it through our Site, or when you provide it to us through other means. For example, we may collect personal information when you:
Examples of personal information we collect may include:
Cookies and How Melitta Collects Information Through Technological Means
To enhance your experience on our Site, we may use a feature on your Internet browser called a “cookie” and/or other similar devices. Cookies are small files that your web browser places on your computer’s hard drive. They are used for a variety of reasons, such as tracking click streams, and for load balancing. By using cookies, we can deliver faster service, consistent, updated results, and a better experience on our Site. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the Site’s performance.
When you visit our Site, we and third parties (as further described below) may collect technical information about your use of the Site that is automatically sent to us by your web browser or your internet service provider. This technical information may include:
Please see the “Digital Advertising & Analytics” section below to learn more about the use of this information. We use this information to better understand how visitors use our Site, and to improve our Site to better meet your needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.
How Melitta Uses and Discloses Personal Information
We may share personal information, including technical information, with third party service providers, vendors, consultants, agents, contractors, and other service providers that we use to support our business and assist us with carrying out our services and providing our products, such as processing orders and fulfilling requests. For example, we may:
In addition, we may share personal information, including technical information, with third parties, such as our affiliates. We may:
Personal information collected online may also be combined with information you have provided to Melitta through other sources such as over the telephone.
Digital Advertising & Analytics
We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other websites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.
We may also work with third parties that collect data about your use of the Site and other websites or apps over time for non-advertising purposes. Among these third parties, we may use Google to improve the performance of the Site and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners/, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout/.
If you have provided us with personal information, but later decide you no longer want us to send you any information from us, you may unsubscribe by using the unsubscribe message in our commercial communications or by contacting ConsumerRelations@melitta.com. You will continue to receive communications related to our transaction(s) with you.
How we Protect Personal Information
The security of personal information is important to us. Although we have taken measures to help protect our Site, computer systems and any personal information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection.
Third Party Websites and Links
Verification Process and Required Information. Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, 2 forms of proof of identity and 1 form of proof of location..
Minors’ Right to Opt In. We do not have actual knowledge that we share the personal information of minors under 16 years of age.
How to Contact Us
Cofresco Foodservice, a division of Melitta USA, Inc.
13925 58th Street North, Clearwater, FL 33760
Attn: Consumer Relations
You may also call us at 1-888-635-4882.
Cofresco Foodservice, a division of Melitta USA, Inc. is committed to making our Site accessible for all customers, including those with disabilities. If you experience difficulty accessing our website content, you may get assistance and share feedback with our Customer Service associates at 1-888-635-4882.
Cofresco Foodservice, a division of Melitta USA, Inc. is committed to making our website accessible for all customers, including those with disabilities. We continually work to enhance our webstore experience, however we are not responsible for the accessibility of functionality provided by 3rd party vendors. If you experience difficulty accessing our website content, you may get assistance and share feedback with our Customer Service associates at 1-888-635-4882
“ISS was looking at ways of improving the business and improving safety – in terms of both health & safety and food safety. We were shown Wrapmaster and both myself and the chefs were really excited about it.”
Sue Gladman - General Catering Manager, ISS Food & Hospitality